COVID-19 Response

At Creative Smiles Dental Clinic the well-being of our patients and staff is our top priority.

Every team member is required to complete a daily screening form to confirm their health and readiness for work. We check our temperatures both in the morning and afternoon. You’ll notice some changes in our appearance – we’ll be wearing upgraded personal protective equipment (PPE). Rest assured, our smiles are still there behind the protective gear!

Before your appointment, we will ask you some screening questions. When you receive your confirmation email or text shortly before your scheduled appointment, you’ll find a screening and treatment consent form attached. Please complete it and bring it with you to your visit. In case you forget, we have extra forms available at the office. Remember to wear a personal mask throughout your visit unless you’re receiving treatment. Upon arrival, please sanitize your hands as soon as you enter, and we’ll promptly escort you to a thoroughly disinfected treatment room prepared just for you.

We continue to strictly adhere to infection control procedures and universal precautions in our treatment rooms, as we’ve always done. Additionally, we’re disinfecting door handles and chairs in the reception area between patients.

After your appointment, a clinical team member will discuss any recommended treatment and your next appointment. For the sake of social distancing, the team member won’t accompany you to the front desk. They’ll communicate with the business team, and you’ll be released when the area is clear. Don’t forget to put on your mask and sanitize before leaving the treatment room.

The business team will assist you with check-out and scheduling your next appointment if the clinical team hasn’t already done so. We ensure that the Point of Sale machine is thoroughly disinfected between each patient.

We appreciate your cooperation in helping us maintain a safe environment and trusting us with your oral health. If you have any questions, please feel free to ask.

We’re eagerly anticipating the opportunity to see your smile, even if it’s behind a mask!

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